Legal
Refund & Payment Policy
Effective Date: April 17, 2026 · Contact: inquiries@perpetra.ai
Payments
All payments must be completed at checkout unless otherwise specified.
Refunds
Refund eligibility depends on the product or brand and may vary. In general:
- Requests must be submitted within a reasonable timeframe after purchase
- Products must be unused or meet return criteria
- Digital products may be non-refundable once delivered
Chargebacks
Initiating a chargeback without contacting support may result in account restrictions or refusal of future service.
Shipping Issues
We are not responsible for delays caused by carriers, but we will assist in resolving issues when possible.
Final Sale Items
Certain items may be marked as final sale and are not eligible for refunds.
Fraud Prevention
We reserve the right to cancel or refuse orders suspected of fraud.