Legal

Refund & Payment Policy

Effective Date: April 17, 2026 · Contact: inquiries@perpetra.ai

Payments

All payments must be completed at checkout unless otherwise specified.

Refunds

Refund eligibility depends on the product or brand and may vary. In general:

  • Requests must be submitted within a reasonable timeframe after purchase
  • Products must be unused or meet return criteria
  • Digital products may be non-refundable once delivered

Chargebacks

Initiating a chargeback without contacting support may result in account restrictions or refusal of future service.

Shipping Issues

We are not responsible for delays caused by carriers, but we will assist in resolving issues when possible.

Final Sale Items

Certain items may be marked as final sale and are not eligible for refunds.

Fraud Prevention

We reserve the right to cancel or refuse orders suspected of fraud.